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Privacy Policy
How CompuTec S.A. collects and uses personal data when you visit computec.one, contact us, apply to join our partner community, or work with us as a customer or partner, and the rights you have over that data.
- Effective date:
- [to be set at publication]
On this page
At a glance
- CompuTec S.A. is the controller of your personal data.
- We use your data to answer inquiries, work with customers and partners, and run and improve this website.
- Analytics and advertising cookies run only with your consent, which you can change at any time.
- We do not sell your personal data.
- You can access, correct, delete or move your data, and object to how we use it.
1.Who we are
The controller of your personal data is:
CompuTec S.A.
Sikorskiego 9, 66-200 Swiebodzin, Poland
Registered by the District Court for Zielona Gora, 8th Commercial Division of the National Court Register under KRS no. 0000126382
VAT ID: PL9271765877
For any question about how we handle personal data, or to exercise your rights, write to or to our postal address above, marked "Data protection".
2.Personal data we collect
Data you give us
When you fill in a form on this website, email or call us, or meet us at an event, you may give us:
- identification and contact details, such as your name, business email address and phone number;
- professional details, such as your company, job title and country;
- the content of your message and any details you choose to share about your business needs;
- your email address when you subscribe to our newsletter, and the time and IP address of the subscription as proof of consent;
- for partner applications, information about your company and its experience.
Data collected automatically
When you visit the website, we and our providers collect technical data such as your IP address, browser and device type, the pages you view, and how you arrived at the site. Data beyond what is strictly necessary to run and secure the website is collected only with your consent. The Cookie Policy explains this in detail.
Data from other sources
We may receive business contact details from partners in our partner community who refer an inquiry to us, from event organizers, and from publicly available business sources such as company websites and professional networks.
3.How we use your data and why
We use personal data only for the purposes below, each with its legal basis under the General Data Protection Regulation (GDPR) and how long we keep the data.
| Purpose | Legal basis | How long we keep it |
|---|---|---|
| Answering your inquiries and demo requests | Legal basisTaking steps at your request before a contract (Art. 6(1)(b) GDPR); our legitimate interest in responding to business inquiries (Art. 6(1)(f)) | How long we keep itUntil the inquiry is closed, then up to 3 years from our last contact |
| Reviewing partner applications | Legal basisTaking steps at your request before a contract (Art. 6(1)(b)); our legitimate interest in building our partner community (Art. 6(1)(f)) | How long we keep itFor the duration of the review; 1 year from our decision if no partnership follows |
| Referring your inquiry to a partner in our partner community | Legal basisOur legitimate interest in having your inquiry handled by the partner best placed to serve you (Art. 6(1)(f)) | How long we keep itAs for answering your inquiry |
| Managing customer and partner relationships, including support through the CompuTec Support Portal | Legal basisPerforming a contract (Art. 6(1)(b)); our legitimate interest in maintaining business relationships (Art. 6(1)(f)) | How long we keep itFor the duration of the contract, then until claims become time-barred |
| Invoicing, accounting and tax | Legal basisCompliance with legal obligations (Art. 6(1)(c)) | How long we keep itFor the periods required by Polish accounting and tax law, generally 5 years from the end of the tax year |
| Sending news, event invitations and product updates by email | Legal basisYour consent (Art. 6(1)(a)); our legitimate interest in direct marketing (Art. 6(1)(f)) | How long we keep itUntil you withdraw consent or object |
| Website analytics and advertising | Legal basisYour consent (Art. 6(1)(a)), given in the cookie settings | How long we keep itAs set out in the Cookie Policy |
| Protecting the website and forms against spam and abuse | Legal basisOur legitimate interest in securing our services (Art. 6(1)(f)) | How long we keep itOnly for the duration of the check, unless needed to investigate an incident |
| Establishing, exercising or defending legal claims | Legal basisOur legitimate interest in protecting our rights (Art. 6(1)(f)) | How long we keep itUntil the claims become time-barred |
Where we rely on our legitimate interests, we have balanced them against your rights. You can object to this processing at any time (see Your rights).
For the newsletter we use double opt-in: after you subscribe, we email you a link to confirm, and we send nothing until you do. Every newsletter has an unsubscribe link, and you can also write to us at the address below.
5.Transfers outside the European Economic Area
Some of our service providers are based, or process data, outside the European Economic Area (EEA), for example in the United States. In those cases we rely on an adequacy decision of the European Commission, including the EU–US Data Privacy Framework for certified providers, or on Standard Contractual Clauses approved by the European Commission, together with additional safeguards where needed.
You can request a copy of the safeguards that apply by writing to .
6.How long we keep your data
We keep personal data only as long as the purpose requires, as set out in the table in How we use your data and why. Where the law requires us to keep data for longer, for example accounting records, we keep it for that period. When data is no longer needed, we delete or anonymize it.
7.Your rights
Under the GDPR you have the right to:
- access your personal data and receive a copy of it;
- rectify data that is inaccurate or incomplete;
- erase your data, where there is no longer a reason for us to keep it;
- restrict how we use your data;
- data portability: receive data you gave us in a machine-readable format, or have it sent to another organization;
- object to processing based on our legitimate interests, and at any time to direct marketing;
- withdraw consent at any time, without affecting processing carried out before the withdrawal.
To exercise any of these rights, write to . We reply within one month, which may be extended by two further months for complex requests; we will tell you if that happens. We may ask you to confirm your identity first.
You also have the right to lodge a complaint with the supervisory authority in Poland, the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych), ul. Stawki 2, 00-193 Warsaw, uodo.gov.pl, or with the authority in the EU country where you live or work.
8.Do you have to give us your data?
Giving us your personal data is voluntary. Without the details marked as required in a form, however, we cannot answer your inquiry or review your application. Where a contract with us requires personal data, it is needed to conclude and perform that contract.
We do not make decisions about you based solely on automated processing that produce legal effects or similarly significantly affect you.
9.How we protect your data
We use technical and organizational measures appropriate to the risk, including encrypted connections, access controls limited to the people who need the data, and protection of our forms against automated abuse. We review these measures regularly.
11.Children
Our website and services are intended for businesses. We do not knowingly collect personal data from children under 16.
12.Changes to this policy
We may update this policy when our services, the way we process data, or the law change. The current version is always available on this page, and the effective date above shows when it last changed. Where a change is significant, we will tell you in a clear way, for example on the website.
13.Contact
For questions about this policy or your data, write to or to CompuTec S.A., Sikorskiego 9, 66-200 Swiebodzin, Poland, marked "Data protection".
Related
Have a question about your data?
Write to our data protection email address in the Contact section above, or get in touch with our team about anything else.